How to make an order?

You can make here in the site, by Fax: + (351) 262 845851, email adress: florista_rainha@hotmail.com or telephone + (351) 262 845851.
Orders for Continental Portugal made in the site until 13h will be deliver in the same day.

The Branches are exactly as in the photo?

The branches, bouquets and arrangements in general are models that can suffer alterations in accordance with to the station of the year and stock. But always respecting the value, format and colors.

The Values already include delivery?

No, the taxs of delivery for unity are:

- 1,95 € - Zone of Caldas da Rainha e Alcobaça;
- 4,95 € - Zone of Lisboa e Porto;
- 7,50 € - Zone of Rest fo the country AND ISLANDS.

In some situations where it increases TO a tax of 15 €, such as:

And if will not be nobody to receive the flowers in the house from the addressee, how Floresrainha.com proceeds?

Our couriers will go look to leave the order in a safe place, as the neighbors or would carry of building, but in all the case we will follow the instructions of the customer and will proceed as he requesting , contact him always in impossibility case.

How I make to remain in the anonymity, without being identified by the person who will receive the flowers?

The only way to be identified is through the signature of the message. In case that it does not want to be identified, it will be able to make the order normally, leaving only to sign the message.

I can order for other countries?

For the whole world, through the International Service, we guarantee the best quality in all the types of work. In this service it is necessary that the order is carried with 24 hours in advance. This service is not available to the Sunday and holidays. Some countries have a tax of increased delivery of 15 €.

I can request that they deliver my order to Saturday, Sunday and Holidays?

We deliver at Saturday from 10h at 13h.

Deliver on Sundays and holidays from 10h to 13h hours, with orders placed for 36 hours in advance by a fee of 15 € per delivery.

In all the case, at Saturday and Sunday, in the remaining portion of the country, it is not possible to deliver chocolats or bears, we only deliver floral arrangements.

I can order for other schedules, to Saturdays, Sundays and Holidays?

We also do deliveries outside these hours, or Saturday after the 13h, Sundays and holidays, for orders placed with 36 hours in advance by a fee of 15 € and delivery by contacting us in advance.

In the remaining portion of the country, we cannot guarantee the delivery in a specific schedule, will be able to choose the period of the morning (of 09h at 13h) or of the afternoon (of 14h at 19h).
For specific situations, please contact us for the telephone number: (+351) 262 845851.

I can request that my order is delivers to one specific hour?

Yes, in the Zone of Caldas da Rainha and Alcobaça. But, we request an interval of about 1 hour for delivery, for example, of 11h at 12h.

And in the remaining portion of the country, for deliveries of Monday at Saturday, with that antecedence I must effect my order?

For other localities of Portugal in working days until 13h we will deliver in the same day.
For deliveries until the 13 h of Saturday, orders until the 13 h of Friday.

Which are the Modes of payment?

After you done the transference we thank the sending of the Confirmation for the Fax n.º (+351)262 845437 or the email adress floresrainha@floresrainha.com

Which are the contacts and addresses of floresrainha.com?

Store 1 :

Rua do Montepio, N.º 1 R/C
2500-180 Caldas da Rainha
Tel.: (+351) 262 845851
Fax: (+351) 262 845437
Cel. phone.: (+351) 91 9266783
E-Mail adress: floresrainha@floresrainha.com

Store 2: